Privacy Policy

1. Data Controller Information

SkyBridge Travels is the data controller responsible for your personal information.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Name, date of birth, passport details
• Contact Data: Email address, phone number, postal address
• Financial Data: Payment card details, billing information
• Travel Data: Travel preferences, booking history, itinerary information
• Technical Data: IP address, browser type, device information
• Usage Data: How you use our website and services

3. How We Use Your Information

We use your personal data for the following purposes:

• To process your travel bookings and payments
• To communicate with you about your travel arrangements
• To provide customer support and respond to inquiries
• To comply with legal and regulatory requirements
• To improve our services and customer experience
• To send marketing communications (with your consent)

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will rely on the following legal bases:

• Contractual Necessity: To fulfill our booking agreements with you
• Legal Obligation: To comply with travel industry regulations
• Legitimate Interests: To improve our services and prevent fraud
• Consent: For marketing communications

5. Data Protection & Security

We implement appropriate security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure servers protected by firewalls
• Access controls and authentication protocols
• Regular security audits and vulnerability scans
• Staff training on data protection practices

6. Data Sharing & Third Parties

We may share your data with the following third parties:

• Airlines, hotels, and tour operators for your bookings
• Visa processing centers and embassies
• Payment service providers for transaction processing
• Analytics providers to improve our website

7. Data Retention

We retain your personal data only for as long as necessary:

• Booking records: 7 years (for legal and tax purposes)
• Marketing data: Until you withdraw consent
• Enquiry records: 2 years after last contact

8. Your Legal Rights

Under UK GDPR, you have the following rights:

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

10. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have collected a child's data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.