Terms & Conditions
Please read these terms carefully before using our services
Last updated: June 2024
1. Acceptance of Terms
By accessing and using the SkyBridge Travels website, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.
2. Booking and Payment
All bookings are subject to availability. A deposit may be required to secure your booking. Full payment must be made before travel documents are issued. Prices are subject to change until full payment is received.
We accept payment via credit/debit cards, bank transfer, and PayPal. All payments are processed securely through encrypted payment gateways.
Payment terms will be confirmed at the time of booking.
3. Cancellation and Refunds
Cancellation policies vary by service provider. Please refer to your booking confirmation for specific terms. General guidelines:
- 60+ days before departure: Partial refund may apply
- 30-59 days before departure: Limited refund available
- Less than 30 days before departure: Usually non-refundable
Deposits are generally non-refundable. We strongly recommend purchasing comprehensive travel insurance to protect your investment.
4. Changes to Bookings
Any changes to confirmed bookings (dates, names, routes) may incur fees from airlines or suppliers. Change fees and fare differences will apply. Name changes are generally not permitted on flight bookings.
5. Travel Documents
It is your sole responsibility to ensure you have valid passports, visas, and any other required travel documents. Passports must be valid for at least 6 months beyond your intended return date. SkyBridge Travels is not liable for any issues arising from inadequate documentation.
Check visa requirements with relevant embassies well before your travel date.
6. Health & Vaccination Requirements
You are responsible for checking and complying with all health and vaccination requirements for your destination. Some countries require proof of certain vaccinations. Consult your doctor or travel clinic at least 8 weeks before departure.
7. Special Requests
If you have any special requests (meal preference, seat allocation, wheelchair assistance, etc.), please advise us at the time of booking. We will try our best to fulfill these by passing the request to the relevant service providers, but we cannot guarantee fulfillment.
8. Limitation of Liability
SkyBridge Travels acts as an intermediary for airlines, hotels, tour operators, and other service providers. We are not liable for any delays, cancellations, injuries, losses, or damages caused by third-party providers. Our total liability is limited to the amount paid for the specific booking.
9. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance covering medical expenses, trip cancellation, baggage loss, and emergency evacuation. SkyBridge Travels does not provide travel insurance but can recommend reputable providers.
10. Force Majeure
SkyBridge Travels is not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, strikes, or government restrictions.
11. Pricing and Errors
While we strive for accuracy, errors may occur. We reserve the right to correct any pricing errors and cancel bookings made at incorrect prices. You will be notified of any such corrections.
12. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of London, United Kingdom.
If you have any questions about these Terms & Conditions, please contact us.